MTN auto renewal is an option in data subscriptions that MTN has made available for their customers and once this option is active, your data subscription will be renewed automatically upon it’s expiration. In this complete step by step guide, I will show you in details, how to cancel auto renewal on MTN Data Plans.
Sometimes, a user can unknowingly sign up for the auto renewal, while sometimes, a user can set it up intentionally but as times goes on, he or she might decided to change data plan subscription and for MTN to stop renewing the previous data plan for you automatically, you will have to send an instruction to them and tell MTN to disconnect the service on your line.
In our previous guides on MTN cheap data Plans, I always instruct individuals to select one off purchase option and with this option, your data will not be renewed on it’s expiration until you dial the code again and re-subscribe to the data plan intentionally.
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Table of Contents
How Did MTN Auto Renewal On Data Plans Works
As it has been explained in the previous part of this guide, it’s an option in data subscriptions, which gives MTN the permission to renew your data plan for you once it expires. Once you have this option active, MTN will renew your data for you on its expiration whether you like it or not.
For example, if you subscribed to any data plan on MTN and during the subscription, you choose the auto renewal option, the data cost N200 and will expire in the next 7days, on the 7th day, MTN will deduct N200 from your Airtime balance automatically and your data will be refiled for you regardless of either you want to re-subscribe or not.
What if I don’t have enough Airtime
If you activate the auto renewal during your subscription and upon the data expiration, you didn’t have airtime on your sim card or the airtime is not up to the amount to be deducted, the auto renewal will fail and you will be told to recharge your line.
How to avoid MTN auto renewal
Though, the main aim of this guide is to show you how to cancel auto renewal on MTN but what if I show you how to avoid it and prevent yourself from getting into the trap initially. To some, it’s fine because they don’t switch data plan or whatsoever.
To Avoid the MTN auto renewal, during your MTN Data subscription, always pay attention to the options on the screen, you will get to a stage where you will be asked if you want auto renewal or one-off purchase, always choose one-off purchase and with this, you will have full control on your data subscription and be able to determine when to subscribe and when not to.
Why Do I Need To Cancel Auto Renewal On MTN Data Plans
There are countless reasons why you can decide to deactivate auto renewal on MTN Data subscriptions, which I believed that you have one or two of this reasons and that’s why you are here reading this guide on how to cancel auto renewal on MTN.
When you cancel auto renewal on MTN, you will have full control on your data plans, you will be able to switch from one plan to another Without any form of stress and above all, it prevents unwanted deduction on your MTN line.
For example, if you have an airtime on your MTN sim card and the Airtime is for another important purpose and this moment happens to be the time that your previous data subscription expired, you know MTN will deduct the airtime to refill your data and you won’t have any option to recover this Airtime.
How To Cancel Auto Renewal On MTN Data Plans
This is the main aim of this guide and in this section, I will be showing you multiple ways in which you can cancel auto renewal on MTN. There are more than one method you can utilize to cancel auto renewal on MTN and I am going to list them out in this guide and show you in details, how to use each in canceling auto renewal on MTN.
Whether you mistakenly activate the auto renewal option, or you intentionally activate it before but don’t want it anymore, browsingtechzone has gat you covered. I will show you in this section, how to deactivate auto renewal on MTN.
How To Cancel Auto Renewal On MTN Via USSD Code
This is considered as the simplest method to deactivate auto renewal on your MTN line. To use this method, all you have to do is to open your phone dial pad and dial *131*1*9*3# and you will see your active data plan with auto renewal, simply select the data plan and reply with 1 to cancel the auto renewal.
How To Deactivate MTN Auto Renewal Via myMTN App
myMTN app is the official mobile application for MTN users and with the application, you can manage your data subscription, subscribe to a data plan and lots More. The application is available on both play store and the iOS store.
To use this option in canceling auto renewal, simply download the myMTN app and Install it on your Android phone or iPhone.
Open the app and login with your phone number with the active auto renewal, navigate to my subscriptions from the home menu of the app and you will see the auto renewal option with toggle switch attached to it, simply toggle it off.
How To Deactivate MTN Auto Renewal Via SMS
SMS option is another Active way to cancel auto renewal on MTN and once you send a specific command to 131, the auto renewal will be deactivated for you immediately.
In order to use this option, all you have to do is to send No+Subscription Code to 131. Simply open your phone SMS and create new message, type No+Subscription Code and send it to 131.
Below table shows the MTN Data Plans with the Respective subscription code:
| Data Plans | Price | Subscription Code |
|---|---|---|
| 25MB | N50 | 114 |
| 75MB | N100 | 104 |
| 200MB | N350 | 155 |
| 1GB | N200 | 113 |
| 2GB | N500 | 154 |
| 350MB | N300 | 102 |
| 750MB | N500 | 103 |
| 1.5GB | N1000 | 106 |
| 2GB | N1200 | 130 |
| 3.5GB | N2000 | 110 |
| 6.5GB | N3500 | 107 |
| 11GB | N5000 | 116 |
| 25GB | N10000 | 117 |
| 60GB | N20000 | 118 |
| 100GB | N30000 | 138 |
| 120GB | N50000 | 133 |
| 150 | N70000 | 134 |
Above is the breakdown of MTN Data Plans, price and their respective subscription code. For example, if your active subscription that has the auto renewal is the 25MB data plan, then you are going to send NO114 to 131.
How To Stop Auto Renewal On MTN Via Customer Care
You can as well stop auto renewal by calling MTN on chatting them up on WhatsApp, all you have to do is to contact MTN customer care service.
If you want to call them, simply dial 180 and follow instructions to select your preferred language. The selected preferred language is the language you will use to communicate with the call center through out the call.
Then listen to the voice further and enter the number you’re to told to enter to cancel Auto Renewal. As at the moment of writing this guide, you can use 1 > 1 > 2 to cancel the auto renewal. Once you hear for English, press 1, simply press 1, 1 and then 2.
All your calls to MTN service center are free of charge and no matter how long you used on the call to the MTN call center, you won’t be charged a penny.
Conclusion
If you found yourself in the MTN auto renewal scenario and want to cancel it, this guide has provide you with multiple options to do that and after reading this complete guide on how to cancel auto renewal on MTN Data Plans, you will be able to explore all the available options and choose the one that is best for you.
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